Within your KitStart package you can create a meaningful and memorable domain name that tells the world more about you and what you do.


Your domain

Why choose a domain name?

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Build trust

Having a familiar and consistent name online builds trust with consumers. People feel comfortable when they can easily find you.

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Look professional

You can choose to add 3 email addresses with the same domain name as your website for brand consistency and a professional impression.

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Be smart

Your unique domain includes privacy protection to boost your search engine ranking, protect your website and your visitors and keep spam at bay.

Domain names unpacked

What is a domain?

A domain name is the address used to visit a website. It’s what comes after the ‘@’ in an email address or after the ‘www.’ in a web address.

There are two parts to every domain name: the name and the extension. For example, the name could be thisisme and the extension could be .com or .florist. There’s now hundreds of domain extension options to choose from, which means there’s more opportunity than ever to create a meaningful and memorable domain name that tells the world more about you and what you do.

How do domain names work?

In order for your website to be found on the internet an IP address is created, which is a string of numbers. Just imagine asking someone to find your store or website by remembering a string of numbers. A domain name allows you to give your website a friendly memorable address, that interprets those numbers so that people can easily find you online.


What is domain hosting?

A domain host is an internet service that manages your domain name. Your domain host will use Domain Name System (DNS) records to connect your domain name with your email and website.

The main difference between a domain name and a domain host is that your domain name is the address, which allows customers to easily find your website online, while your domain host is where your website files are stored.

In order to have a functioning website, you need both – a domain and host.

There’s no need to worry about purchasing extra hosting packages from third parties. You’ll get safe, secure and reliable hosting included in your website when you sign up for any KitStart subscription.

How much does my domain name cost?

Which ever domain name you choose, the cost is already automatically included within your KitStart package. That means there is nothing else to pay except for your monthly or annual subscription to KitStart which will automatically be renewed along with your domain name each year.

Where can I find my domain?

As soon as you upgrade to a paid KitStart package you can search for your perfect domain within your KitStart account.

As part of your package you will automatically be provided with your domain and domain host, and your domain will automatically be connected to your website for you, without the need for you to do anything.

You can then publish your website and away you go!

What is an SSL certificate?

An SSL (Secure Sockets Layer) certificate is a bit of code that provides security for online communications.

It keeps internet connections secure and prevents criminals from reading or modifying information transferred between two systems. When you see a padlock icon next to the URL in the address bar, that means SSL is protecting the website you are visiting.

Enabling your SSL certificate ensures any connection to your website is secure, authenticates your identity and boosts your search engine rankings. And, you don’t need to be a professional website builder to do this with KitStart – our ready to go website means all you need to do is turn it on!

Can I connect an existing domain to my new website?

Absolutely. You can easily connect any domain you own to your KitStart website using the website builder’s simplified domain mapping tools. Simply log into your KitStart account to get started.

What if I’m not ready to connect my website to my domain?

Don’t worry. You can find your domain and save it until your website is ready to be published. Then when you’re ready to go live simply follow the instructions in your KitStart account.

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Privacy Policy   KitStart is a brand name owned by BaseKit Platform Ltd. This privacy policy sets out how we use and protect any information that you provide to BaseKit when you use the KitStart app or any other websites hosted by BaseKit. We are committed to ensuring that your privacy is protected. Any personal information you provide when using our products or services will only be used in accordance with this policy. We may change this policy from time to time by updating this page. We will inform you of any changes made to this policy directly using the email address registered when you set up a KitStart account. You should check this page to ensure that you are happy with any changes. This policy is effective from January 2023. What information do we collect? As a minimum, we require the following information in order for you to register for a free two week trial account with KitStart:
  • Your first name and last name
  • Your email address
  • A password
Should you wish to upgrade your free two week trial account to a paid Start Simple or Start Premium account you will need to provide additional information, including:
  • Your full postal address including your postcode / zip code
  • Payment card details

We use third party providers for all card payments so we do not store your postal address or payment card details in our database at any time.

We’re not able to take responsibility for any information that you submit (for example via contact forms) via websites created and published by KitStart users.

How we use the information you provide

The information that we collect and store about you is primarily used to enable us to provide you with products and services related to KitStart. However, we may also use your information:

  1. To help us improve our products and services
  2. To send you email communications about special offers, news, hints and tips, product updates or other information which we think you may find helpful
  3. To contact you for product and market research purposes

Note that we will only use your information as described in points 2 and 3 above when you have explicitly opted in to receive such communications. You may opt out of these communications at any time by clicking the Unsubscribe link in any email or by sending a request to

Storing your personal data

We store the data we collect on secure servers in data centres located in Europe. Any data we store is only accessible directly by a small number of authorised staff.

We may use third party suppliers to provide services such as payment card processing. These parties may store your data in locations outside of the EEA. We carefully review each supplier to ensure they handle data in line with this policy.

We use a customer management and billing system called Upmind. To discover more about Upmind, how and why they collect, store, use and share personal data, please view the Upmind Privacy Policy here. The privacy policy will also detail your rights in relation to your personal information, and how to contact Upmind and supervisory authorities in the event that you have a complaint.

We will store your data for as long as you have an active account, whether it is a free account or a paid account. For all dormant accounts, we keep data for up to 5 years after which it is securely deleted.


We are committed to ensuring that your information is completely secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial processes to secure and safeguard the data we collect and store.

The transmission of information via the internet is not completely secure and we cannot guarantee the security of data sent to us electronically. The transmission of data is entirely at your own risk.

How we use cookies

A cookie is a small file which allows websites and apps to identify individual users and store information about each user’s preferences. A cookie does not give access to any more information than a user chooses to provide. We use cookies:

  • To identify users and provide personalised content and features
  • To identify the content and features that are being used by the user

The third party suppliers that we work with may also use cookies for similar purposes. We carefully review each supplier to ensure they handle data in line with this policy.

You may choose to enable or disable cookies. Most web browsers automatically enable cookies, but you can usually modify a browser’s settings to disable cookies if you prefer. If you disable cookies you will not be able to use our apps and you may not be able to take full advantage of our websites.

Disclosing your information

We may disclose your information to third party suppliers that we work with to provide our products and services. We carefully review each supplier to ensure they handle data in line with this policy.

We may also disclose your information where we are required to do so by law.

Controlling your personal information 

You may choose to restrict the collection or use of your personal information in the following ways:

  1. When registering your account with KitStart, you may opt in to receive promotional email communications.
  2. If you receive a promotional email, you may opt out by clicking the Unsubscribe link at the bottom of the email.
  3. At any time you can opt out of promotional email communications by sending a request to
  4. If you would like us to delete all the information we have collected about you, send a request to
  5. If you would like to otherwise restrict the use of the information we have collected about you, send a request to

Should you wish to access the information we hold about you, please send a request to

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